FAQ

Is there a subscription?

No. The S1 costs €99, one-time payment. The F24H app requires no subscription.

Is delivery free?

Yes, delivery is free with no minimum order. See the Shipping page.

Is after-sales service in French?

Yes, our after-sales service is 100% French. Use the contact form.

Which colors are available?

Black and gray. Orange, khaki green and midnight blue are temporarily out of stock: leave your e-mail on the product page to be notified.

What is the S1 battery life?

10 days, with magnetic charging: up to 80% in 60 minutes.

Is the S1 waterproof?

Yes, 3 ATM. It withstands splashes and showers. It is not a diving product.

What does the S1 measure?

Heart rate, HRV, SpO2, respiratory rate, sleep, steps, calories, VO2 max and heart-rate zones. See Accuracy and methodology.

Does the S1 work with Apple Health and Google Fit?

Yes, through the F24H app.

Can I return my product?

Yes, for 14 days after receipt. See Returns and refunds.

Is it a medical device?

No. The S1 is a wellness and training tracking tool.